Support
Ask about the product, installation or setup here. Customers: include your order number so we can check faster.
Check these first
The EA shows a WebRequest message
Open MT5 → Tools → Options → Expert Advisors → tick “Allow WebRequest for listed URL” and add the WIN M1 URL from the installation lesson.
The EA says the licence is bound to another account
The licence binds to the first MT5 account that activates it. To move accounts, send your order number and new account number through this form.
Can I use it on my phone only?
No. The EA must run on desktop MT5 or a VPS. The phone only receives notifications.
Support covers installation and usage only, not personal trading advice.